FAQs


1. What courier do you use?

We use Blitz Delivery for Metro Manila orders and DPX or LBC for provincial orders.

2. How long does shipping take?

Shipping takes approximately 1-3 business days within Metro Manila, and 3-5 business days for provincial orders.

3. Do you ship worldwide?

Not at the moment, but it is something we're currently working on. Stay tuned!

4. Do you accept returns or exchanges?

No. All sales are final. 

5. Can you tell us more about your products?

Most of our products are proudly locally handcrafted in the Philippines.

6. Do you customize hair accessories and bags?

Yes. Please e-mail us (info.bondistudios@gmail.com) or DM us on Instagram (@bondistudios) your exact product specifications (color, material, dimension) and we will get back to you within 24-48 hours. 

Cut-off for customized items are the 15th of every month and delivered 2-3 weeks after.

7. How long do pre-orders take?

Pre-orders take 7-12 business days for clips and 14-21 business days for handbags. Most of our pre-ordered pieces are locally handcrafted and take time to produce 💕